“I think she was kinda like stealing the customer.”
Yeah, one time -- 'cause I was a kitchen designer and um, one of the designers -- so I was in the break room on break, and the other designer, who was more of a frenemy, I learned, said, "Hey, there's some really angry customers. You know, they -- you messed up a project or something, or they claim you messed up a project or something. You messed something up, whatever -- an order. You know, you just, you just stay in here for a little bit, and -- 'cause I've been working with them, so you just, you know -- so that they don't get angry and yell or something. You just stay in here for a few minutes. I'll help 'em. And that'll make things smoother." And I trusted her at the time, so it's like, "Okay, uh, thanks!" Well, it was like a long time, and I was like, "WTF!" And then I think after that, they started going to her because they -- 'cause she really wanted like, like, um, house flippers and contractors, like she wanted the professional, like repeat business people, not just the little, like "I'm gonna get a couple of cabinets here and there for my house," you know, homeowners. She wanted like, repeat ones. And so I think that what she was doing was trying to get them to go to her, you know, instead of me. And so I think she was kinda like stealing the customer and trying to win them over. So, you know, I didn't know her at the time, and you know, maybe I was younger and more naïve, so it's like, at first I thought, "Oh, she's like trying to smooth out a situation. Oh, that's cool." And I'm already in the break room, like, you know? But I think she was actually like taking them, you know what I mean? So, um so I thought it was like a nice thing, and it was actually more of a sabotage-y thing.