“I told them, ‘We’re here! We’re here! We’re supposed to be on the plane.’”

American Airlines was delayed out of Honolulu two hours, two whole hours. It was their technical issues. When we were descending to land in Los Angeles, I went to each of the — I had to go to each of the stewardesses, the flight attendants and ask them, “Please, will you tell the people at the connecting flight that we’re coming, that we’re arriving, so that they hold our seat for us?” And none of them, none of them, not one of all the flight attendants bothered. 

They just had this look like, “Ah, who cares about you? I’m tired. I’m going out for a drink.” They all had this really bad attitude. Every single one had this really bad attitude, and none of them went to go tell, make a notice or anything. They didn’t even care. And you know, from Honolulu to L.A. is just five hours’ flight. They can’t be that tired.

So we get to the Los Angeles airport. And we’ve — Los Angeles Airport is huge. You’ve gotta get all — and we had to find out which gate it is and run. My kids and I ran. With our luggage, we ran all the way to the gate. We got to the gate. We got to the gate before the door closed, but they had already substituted somebody else for our three seats. And I told them, “We’re here! We’re here! We’re supposed to be on the plane. Tell them to get off and put us on the plane.” 

And they wouldn’t do it. They wouldn’t take those people off the plane and put us on the plane. They wouldn’t do it.

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